Bill Pollard Jr Financial

4.0
Very Good
138 reviews
79 Eleventh St
Tracy, CA 95376 Get Direction
(209) 832-5110  |   Visit Website
              

Bill Pollard Jr Financial is a tax preparation service located in Tracy, California. The business offers professional expertise in filing taxes for businesses and individuals. They use the latest tax software and industry standards to ensure accuracy, while their staff is knowledgeable and experienced in the tax filing system. Clients can be confident that their taxes will be thorough and accurate when filing with Bill Pollard Jr Financial.

Ratings for Bill Pollard Jr Financial

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    4 (138)
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    4 (24)
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    3.5 (73)
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    4.8 (41)

Reviews for Bill Pollard Jr Financial

leesa m.
leesa m.

I want to thank Bill for being so wonderful at your job! You are the best at what you do and so professional! Also great staff. Highly recommend. Have a blessed year.

delilah d.
delilah d.

They never got back to me after leaving a voicemail.. so I had to call back again. Once I got a hold of someone I believe her name was Emily she had a attitude when I asked if I could make an appointment. I asked her when the next available appointment would be and she wouldn’t look/ give me the next available appointment… but instead told me I need to pay a fee and collect my past 2 years of my taxes. I also tried to explain to her that on the website they have the 2 office numbers are mixed up and that they are switched around and again she gave me attitude. She said “No they are not I’m looking at it right now.” If you don’t know how to talk to people you shouldn’t be working a job where you NEED to have GOOD customer service.

danielle m.
danielle m.

We decided to go with a professional this year so we could get some of our tax questions answered. Bill Pollard’s office came highly recommended by some neighbors but we didn’t have a good experience and will not return. We felt the communication leading up to our appointment was not good and they seemed disorganized. During our actual tax appointment we felt very rushed and felt that they just wanted us in and out. After our appointment, communication was disorganized again. After a few months of not received our state refund, we contacted the state and they said there were issues with our return. When we contacted Bill Pollard’s office for support, we were told they couldn’t help. When we asked if they could please fax the state some documents for us or if we could bring the documents in to be faxed, they said no. We didn’t have a good experience and will not be returning.

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Business Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:30 PM

Location Map

Bill Pollard Jr Financial
79 Eleventh St
TracyCalifornia 95376

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